FAQ & Helpcenter
Frequently Asked Questions:
1. What products do you offer?
We specialize in Viking-inspired merchandise, including:
- Jewelry: Necklaces, bracelets, and rings featuring Norse symbols.
- Clothing and Outfits: Hooded cloaks, coats, and other apparel with Viking designs.
- Footwear: Shoes and boots that reflect Viking aesthetics.
- Accessories: Various items to complement your Viking style.
2. Do you ship internationally?
Yes, we offer free worldwide shipping on all orders.
3. How long does shipping take?
Delivery times vary depending on your location. Typically, orders are processed within 2-3 business days, and shipping can take between 7-20 business days.
4. What is your return policy?
We have a 30-day return policy. You can return items within 30 days of receiving them, provided they are in original condition, unworn, with tags, and in original packaging. To initiate a return, contact us at contact@vikingsraid.com
5. How can I contact customer support?
You can reach us via email at contact@vikingsraid.com or by phone at 1 (307) 219-1772. Our mailing address is 30 N Gould St Ste N, Sheridan, WY 82801, USA.
6. What payment methods do you accept?
We accept various payment methods, including:
- American Express
- Apple Pay
- Discover
- Google Pay
- Mastercard
- Shop Pay
- Venmo
- Visa
- Paypal : You can also choose to pay with PayPal.
When selecting PayPal as payment option at checkout, you will be directed to the PayPal site to 'Log in' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to Vikingraid.com
7. Do you offer tracking for orders?
Yes, once your order is shipped, we will provide a tracking number via email so you can monitor your shipment's progress.
8. How can I stay updated on new products and promotions?
Follow us on our social media platforms:
- Facebook: Vikings Raid
- Instagram: @vikingsraid
- Pinterest: Vikingsraid
Additionally, consider subscribing to our newsletter for the latest updates and exclusive offers.
If you have any other questions or need further assistance, please don't hesitate to contact us: contact@vikingsraid.com